
Air Purifier 338S
Version
Version
Grundlagen lernen
Dokumentation
- DR-HAP008S User Manual US2026-03-31
- DR-HAP008S User Manual CA2026-04-10
- DR-HAP008S User Manual EU2026-04-10
- DR-HAP008S User Manual TR2026-04-24
- PM2.5&Filter Description2026-08-12
Häufig gestellte Fragen-Modul
Cleaning and Maintenance
- Unplug the air purifier before any cleaning and maintenance.
- Remove the filter and clean the inside of the purifier with a dust vacuum.
- Wipe clean the housing of the purifier with a dry, soft, non-abrasive cloth.
- For optimal use, the outer pre-filter can be cleaned with a soft, dry brush once every 2-4 weeks.
- It is recommended to clean the AQ sensor on the back with a dust vacuum at least every three months.
Why is the air purifier unable to connect to Wi-Fi?
- Ensure the air purifier is being connected to a 2.4 GHz Wi-Fi network. It does not support 5 GHz networks.
- Verify that the home Wi-Fi connection is stable. Placing the air purifier closer to the router can help ensure a stronger signal during setup. Also, confirm that the Wi-Fi password has been entered correctly.
- Reset the Wi-Fi connection on the air purifier and start the network setup process again.
- If the connection still fails, try connecting the air purifier using a 2.4 GHz mobile hotspot. If the hotspot connection is successful, the issue is likely related to the home network configuration.
How often should the filter be replaced?
The filter life is measured by the air purifier's algorithm based on the operating mode, fan speed, run time and indoor air quality. It is recommended that the filter be cleaned every 2-4 weeks and replaced every 6-8 months or when the filter changes reminder alerts. The filter change reminder will flash when the filter needs to be replaced.
What does the filter consist of?
It consists of a PET mesh, a H13 HEPA filter (filter media), modified carbon (CTC 60), a plastic filter cover, and a sealing foam layer.
What can the air purifier filter remove?
- Pre-filter: Captures larger particles such as hair, household dust (lint, paper scraps, textile fibers), fluff, dander, and common pollen (typically 10–100 μm).
- HEPA filter: Removes fine particles including PM2.5, smaller pollen (≤5 μm), dust mites, and smoke.
- Activated carbon layer: Adsorbs gases and odors such as formaldehyde, benzene, TVOCs (total volatile organic compounds), and unpleasant smells through physical adsorption.
Warum ist die Filterwechsel-Erinnerung noch aktiv, obwohl ich den Filter gewechselt habe?
Die Filterwechsel-Erinnerung wird nicht automatisch zurückgesetzt. Bitte halten Sie die Filter-Reset-Taste gedrückt, um die Erinnerung zurückzusetzen. Die Anzeige erlischt nach dem Zurücksetzen. Alternativ können Sie dies auch über das Schaltflächensymbol in der App durchführen.What do the different colored lights represent?
- Blue color means the air quality level is excellent. 0~13
- Green color means the air quality level is good. 10~35
- Orange color means the air quality level is moderate. 35~155
- Red color means the air quality level is poor. 155~999
How to add essential oil
- Pull out the aroma pad tray.
- Ensure the aroma pad is properly placed in the tray.
- Add 5–10 drops of essential oil onto the aroma pad.
- Note:
- Essential oil should be added to the aroma pad only. Do not apply it to the filter or any other parts.
- The scent may be mild; the purifier is not designed to function as an aroma diffuser.
- The scent intensity is not adjustable.
- Replace the aroma pad if it becomes stiff.
What type of scent does the air purifier use for aromatherapy?
- The purifier does not come with a preset scent. Essential oil needs to be added onto the aroma pad for fragrance.
- Essential oils are not included. Any preferred essential oil can be selected and used based on personal preference.
Why is the aromatherapy scent very light or hardly noticeable?
- The aroma function is designed to provide a mild scent while the device is operating and is not intended to perform like a dedicated aroma diffuser.
- The strength of the fragrance may vary depending on the type and concentration of essential oil used. Some lighter oils may produce a weaker scent. Using a stronger or more concentrated essential oil may improve the fragrance experience.
Does the air purifier or the filter contain PTFE (Teflon)?
The product is PTFE-free and is safe for use around birds and other small pets when used as directed.
Warum riecht die neue Maschine beim ersten Betrieb nach Plastik?
Das Gerät wurde nach dem Verlassen der Fabrik in einer geschlossenen Verpackung aufbewahrt, wodurch Gerüche von Verpackungsmaterialien haften bleiben können. Wir empfehlen, das Gerät beim ersten Gebrauch im Turbo-Modus ohne Filter eine halbe Stunde laufen zu lassen. Anschließend den Filter wieder einsetzen, um es normal zu nutzen.
Hinweis: Die Schutzfolie des Filters muss vor der Installation entfernt werden.Warum verbreitet mein Luftreiniger einen unangenehmen Geruch?
• In den ersten Tagen kann ein neuer Luftreiniger einen Kunststoffgeruch abgeben, was normal ist und mit der Zeit verflüchtigt sich dieser.
• Geben Sie keine ätherischen Öle oder Duftstoffe in den Luftreiniger und verwenden Sie ihn nicht in übermäßig feuchten Bereichen. Feuchtigkeit kann zu Schimmelbildung führen.
• Wenn der Filter Schadstoffe maximal aufgenommen hat, könnte der Geruch vom verschmutzten Filter stammen. Bitte den Filter bei Bedarf austauschen.Warum verbessert der Luftreiniger nicht die Luftqualität?
• Überprüfen Sie, ob die Filterverpackung entfernt wurde.
• Schließen Sie Fenster, damit keine Schadstoffe von außen eindringen können.
• Ein überlasteter Filter zwingt den Lüfter zu höherer Leistung. Bei Verstopfung Filter austauschen.
• Nicht in überfüllten Bereichen oder Ecken platzieren.
• Prüfen Sie, ob Luftauslass/-einlass blockiert sind.
• Bei hoher Schadstoffbelastung Modusstufe anpassen oder Automatikmodus aktivierenWhy is the air quality sensor reading inaccurate?
- The sensor has a built-in self-calibration function. Moving the unit to a cleaner environment and running it for about 1 hour allows automatic recalibration.
- Regular cleaning of the sensor inlet helps prevent dust accumulation.
- A simple test can be performed by covering the purifier with a bag. If the PM2.5 reading changes rapidly (typically decreases), the device is functioning correctly. If the reading remains high, relocating the device to a clean environment will allow automatic recalibration. If the issue persists, customer service can arrange a replacement according to the service policy.
Why the odor in the room is very strong, but the Air Quality Indicator is only green or blue?
The Air Quality Sensor detects PM 2.5 particles but cannot detect odors.
- Air purifiers cannot completely eliminate odor; they may only reduce it slightly through airflow dilution. The purifier is more effective at removing odors in smaller spaces. In larger areas, odor removal performance may be less noticeable.
- For pet urine odors, using a pet-specific Dreo air purifier is recommended.
- To reduce odor, ventilating the room is the most effective method. Alternatively, using an air purifier with essential oils can help mask the odor.
- Check the filter’s lifespan. If the filter has reached the end of its service life, replace it to restore odor removal performance.
Warum verursacht der Luftreiniger ungewöhnliche Geräusche?
• Stellen Sie sicher, dass der Luftreiniger auf einer ebenen, stabilen Oberfläche betrieben wird.
• Überprüfen Sie, ob der Filter korrekt eingesetzt ist oder die Verpackung des Filters entfernt wurde.
• Sollte das ungewöhnliche Geräusch weiterhin bestehen, könnten fremde Gegenstände die Lüftungsöffnungen blockieren. Bitte kontaktieren Sie unseren Kundendienst.Why is there no airflow when the air purifier is running?
Foreign objects may have fallen into the unit, obstructing the fan wheel.
- Small objects may be removed by carefully inverting the unit.
- If larger objects are stuck or cannot be removed, contact customer service for guidance on disassembling the unit safely.
Where should the air purifier be placed?
- Place the air purifier on a flat, stable surface and plug it into a power outlet.
- For optimal performance, keep the unit at least 15 inches (38 cm) away from walls, curtains, furniture, or other obstructions to ensure proper airflow.
- If maintaining a 15-inch clearance is not practical, keep a minimum distance of 2 inches (5 cm) from surrounding objects.